Day-one benefits
01Medical, dental, and vision coverage starts your first day: no waiting period, full- or part-time.
See benefits →Now hiring
Quality Improvement Specialist, Provider Performance (Hybrid)- Pittsburgh, PA
Just your email to start; your resume fills in the rest.
About this role
ST Health Health Plan has an exciting opportunity for a Quality Improvement Specialist, Provider Performance position in its Quality Improvement department, located in downtown Pittsburgh at the U.S. Steel Tower. This is a full time position working Monday through Friday daylight hours and is a hybrid position consisting of working from home and in office 3 days per week.
Responsibilities:
- Build valuable relationships with internal and external multidisciplinary teams utilizing clinical expertise, strong analytical skills, and incorporating clinical operations experience and quality improvement methodologies to achieve quality outcomes.
- Serve as a quality liaison to external stakeholders participating in value-based quality incentive programs.
- Provide clinical expertise in interpreting Value Based Program measures, performance trends, and improvement opportunities.
- Plan and facilitate routine meetings, learning collaboratives, and performance review discussions with hospital and specialty programs leadership and clinical teams.
- Foster collaborative relationships, promote transparency, trust, and shared accountability for performance.
- Assist with program documentation, deliverables, and compliance with program requirements deliverable due dates.
- Utilization of most up to date industry standards such as current clinical guidelines, state and federal quality requirements, and evolving value-based care models.
- Ability to lead a quality improvement multidisciplinary workgroup.
- Bachelor’s degree in Nursing or related field required at time of hire/transfer.
- Master’s degree preferred.
- Five years related experience required.
- Knowledge of information systems and process improvement techniques.
- Knowledge of effective in-person and virtual facilitation techniques.
- Ability to lead cross-functional teams in continuous improvement efforts.
- Ability to understand, interpret, and communicate with data.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Critical thinking and problem-solving abilities required as related to supporting and driving continuous improvement efforts within the health plan.
- Ability to work productively and effectively within a complex environment and handle multiple/changing priorities.
- Ability to independently manage and work on multiple projects.
- Candidate must demonstrate excellent written and oral communication skills.
- Must be able to interact and engage with all facets of the healthcare industry.
Licensure, Certifications, and Clearances:
ST Health is an Equal Opportunity Employer/Disability/Veteran
- Refer a friend
- Set a job alert
- Save this job
Join a team that values your growth
We are looking for curious, ambitious people who want to do meaningful work and grow with us.
Continue applicationPay range
$34.98–$60.52 / hr
You'll always see pay before you apply
Grow with us
Naomi started as a nursing intern. Today she leads a team of 22.
At Pepper Health, careers are designed to compound. 71% of our managers were promoted from within — here is one journey, and yours could look just as ambitious.
A memorable moment for me was standing up the night-shift residency I wished I'd had — and watching the first cohort become charge nurses.
I never had to leave to grow. Every couple of years there was a new chapter waiting, and a manager who actively wanted me to outgrow them.
Nurse Extern
Learned the floor and shadowed charge nurses on Med-Surg.
New-grad RN, Med-Surg
Joined the nurse residency and found her footing in acute care.
Charge Nurse
Ran the board on nights and mentored the new grads behind her.
Nurse Manager
Led a unit of 14 through a new-tower opening.
Director of Nursing
Now leads a team of 22 across Med-Surg and the ED.
Start your application
Start with just your email. Pick up where you left off any time.
The perks of being at Pepper
Find your home inside Pepper
Browse jobs by category
Business Management
Product
Design
Information Technology
Finance & Accounting
Compliance
People Team
Program Management
Questions, answered honestly
Frequently asked questions
Can I cross-train into other modalities?
Yes — cross-training is how most of our imaging and lab teams grow. Your manager builds it into your development plan.
Do you support continuing education?
Up to $5,250/yr in tuition support plus paid certification fees — many of our techs are in degree programs while working.
Is there a path from entry roles to clinical careers?
Our patient-care-support roles feed directly into nursing and allied pipelines, with tuition support and schedules that flex around school.
What does advancement look like?
Defined ladders — tech → senior → lead → supervisor — with transparent criteria and pay steps published for every level.
Machine viewWhat machines seeThe structured data, search card, AI answer and agent text this page serves right now.
This panel reads the JSON-LD in this page with JavaScript. With JavaScript off, view source and search for application/ld+json.
Read from this page and from same-origin requests to it. Nothing here is written by hand, and a field the page does not emit says so.
A simple, supportive hiring experience
We know applying for a new role is a big step. Explore more
Apply online
Submit your details in under 4 minutes — save and return anytime.
Recruiter chat
A 20-minute conversation to learn about your goals and answer questions.
Team interviews
Meet your future manager and teammates in a craft-focused conversation.
Offer
Average time from apply to offer is 18 days.
Living and working here
280 Park Ave, New York
Midtown Manhattan campus
Five floors of clinical, research and operations teams — designed around quiet corners, daylight, and rooms for real conversations.
Upcoming hiring events
July 2026
- Wed15Reserve a slot
- Thu23Reserve a slot
August 2026
- Tue4Reserve a slot
- Sat15Reserve a slot
Not ready to apply?
Get job alerts that match your skills and be the first to know when a new role opens.